Shipping information
Cooled shipping
We ship your order deep-frozen with the environmentally friendly insulating packaging Paperfloc and dry ice. This guarantees that the cold chain is maintained for up to 72 hours.
Shipping days
We ship every week from Monday to Wednesday. As soon as your package is shipped, you will receive an info email with your personal tracking code.
Shipping options
- Organic Acai Puree: Shipping with DPD (incl. Predict & Live package tracking and 1h delivery time window)
- Acai Bowl To Go: Shipping with DHL (including tracking)
Shipping cost and delivery time
Region | Delivery time | Order value < 100 CHF | Order value > 100 CHF |
Switzerland | 1-7 days | 18 CHF | Free |
Damage
Please inform us immediately if a shipment is damaged and also if the delivery time is considerably exceeded.
Payment
The following payment methods are available:
- Credit card (MasterCard, Visa, American Express)
- PayPal
- Instant bank transfer (via payment service provider Klarna)